Support Hiring

How Can We Help You? What Shopify Gurus Can Teach Us About Customer Service

Every time a phone rings, my skin instantly reacts with a wave of goosebumps. My first post-college job in a call centre may have landed me with permanent phone-anxiety, but it also gave me mad respect for anyone working in customer support. Especially those who are really, really good at it.

Click here to continue reading...