When did you join Shopify? 2015!
It was tricky learning all the ins and outs of the platform. The breadth and depth of Shopify is HUGE so it took a while to learn it all. But when I did, it was great getting to each merchant and knowing how to help them!
I've had this question asked twice actually. It's 'Have you ever been shark diving?' I can't recall how this came up, but on two separate occasions I was asked this question. Maybe I just give off sharky vibes!
Hmm, I'd say empathy. I love being able to relate to the merchant and put myself in their shoes. It really helped me work hard for them to find a solution! Also, I'm immortal.
Definitely knowing that you've helped someone grow a successful business. There's nothing more rewarding than knowing that you helped a merchant make their first sale and start them on a path that they've dreamed of for years!
Wikipedia and Netflix are tied for my favourites.