Support Hiring

Work in British Columbia

We're hiring full-time customer support roles

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We are hiring in Ireland

We are hiring in Ireland

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Work in Ontario

Work in Ontario

From the comfort of your home

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Over the next 10 years, the way retail works will change at a fundamental level. It’s an incredibly exciting time for this industry, and we’re going to be right at the centre of it. The opportunity to shape how retail works all over the world is in our hands. Right now we’re only part of the way there. To truly change the future of commerce, we need your help.

Working support

Working support

We love our merchants and are always looking for ways to make things better. As a part of the Support Team, your feedback on the product and our merchants is incredibly valuable. The best part about working at Shopify? The freedom to be you. We value authenticity, openness, and diversity in everything we do. You’ll also get to learn and grow with the best in the business. We want you to do the best work of your career, and we’ll give you everything you need to make it happen.

Life at Shopify

Your personal growth is important to us, and we’ll give you everything you need to make it happen: learning budgets, mentorship opportunities, one-on-one coaching, skill development workshops, you name it. We encourage you to experiment, take risks, and pursue the things you care about. And if you make a mistake? That's ok – learn from it, and share your experience with the team. We hope you’ll love it here, but we also know that it’s not all about work. We’ll help you maintain a healthy balance with a gym allowance, parental leave, and childcare benefits to give you more time for the things you care about most. We’re growing quickly, so there are plenty of opportunities to learn and grow. You’ll have the creative freedom to make a real difference in the world of commerce, and the chance to work with some of the best in the business.
Life at Shopify

The Interview Process

We take care of our employees

Health benefits

Health benefits

Each full-time employee is offered medical and dental coverage for you and your dependents.
Startify

Startify

We give every employee $250 to start their very own Shopify store.
Housecleaning

Housecleaning

Shopify offers full-time employees house cleaning twice a month.
Equity

Equity

Shopify’s win is ultimately your win — let’s grow this company together!
Family perks and benefits

Family perks and benefits

Maternity and parental leave, as well as daycare options for employees with children. You’ll also get some amazing discounts from some of our most popular merchants.
Sportify

Sportify

We cover gym memberships, as well as $250/annum to keep you active and healthy!

Ready?

"My favourite thing about working at Shopify? You can really get your hands dirty. We're all encouraged to jump right in. That's the best way to improve your skills - just trying, experimenting, and doing"