Support Hiring

Gordon Chandler and his Guru Story

https://cdn.shopify.com/s/files/1/0918/5696/files/Gordon.jpg?16776002820555537599

When did you join Shopify? 2015! 

What is the most challenging part of the role?

It was tricky learning all the ins and outs of the platform. The breadth and depth of Shopify is HUGE so it took a while to learn it all. But when I did, it was great getting to each merchant and knowing how to help them!

Most interesting question you've received?

I've had this question asked twice actually. It's 'Have you ever been shark diving?' I can't recall how this came up, but on two separate occasions I was asked this question. Maybe I just give off sharky vibes!

What's your superpower?

Hmm, I'd say empathy. I love being able to relate to the merchant and put myself in their shoes. It really helped me work hard for them to find a solution! Also, I'm immortal.

What is the most rewarding thing about the Guru role?

Definitely knowing that you've helped someone grow a successful business. There's nothing more rewarding than knowing that you helped a merchant make their first sale and start them on a path that they've dreamed of for years!

Favorite website? Shopify or non! :)

Wikipedia and Netflix are tied for my favourites.